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Shipping

Policy carried from the current store for preview. Review before launch.

Preview note: live shipping rates and carrier integration are not connected in this rebuild yet.

Dispatch

Orders are dispatched within 24 hours. After dispatch, delivery timing depends on the carrier and service selected.

Delivery guides

Australia Post standard: 3–8 business days.
Australia Post express: 1–3 business days.

Shipping prices

Standard shipping is free for metro orders over $150 across most of Australia. Western Australia and Northern Territory orders incur a $15 standard shipping surcharge. Express shipping is $20 for other states and $40 for WA and NT.

Tracking and delays

Tracking is included in your dispatch confirmation. If an order is significantly delayed, email support@cooperandcopets.com.au.